6 Enter password when prompted and press the green button when finished. The Desk/5000 enables NFC couponing and wallet use cases, in addition to EMV Chip & PIN, Swipe & Sign and contactless. Page 14: Network Communication 6 – Network Communication The Move/5000 terminal can support the following three (3) network communications: Wi-Fi, Bluetooth, and Cellular 4G wireless. Ingenico DESK 5000 (Smart Terminal) Download Brochure. Use the yellow button to get to the terminal’s administrative menu. Terminal playing up? 9 Get to know your terminal Basic functions Power on Press the green Enter key on the keypad Power off Remove the terminal from its base and any power source. If you have lost your password for our test/production environment, you can get a new one by yourself anytime, without being dependent on our support!. Unpack your card reader and accessories. This video is about How to turn on password for the Ingenico iWL250 or iwL255 for the processor of NPC. Chat With Us. Ingenico DESK 5000 admin 2020-02-06T19:28:07+00:00. DataCap Ingenico – Link/2500 A Global Payments Company Page 3 4 Verify Wi-Fi is enabled, then select 2-Scan Networks and wait for scan to finish. Select Option 1 (Ingenico Move 5000 terminal) Email [email protected] Technical Support for NAB EFTPOS Mobile terminals integrated with your POS Before contacting the NAB Integrated Help Desk please have your terminal and merchant numbers ready. If prompted for password input the password and press enter. Step 4. The PIN Pad should be powered up and displaying the idle screen. • Press 2 - RETURN • if prompted, enter password ***** and ENTER • Select 1 for CREDIT Phone: 818.702.0024 • Input amount and press ENTER Toll Free: 800.528.1782 • Confirm amount F1 or ENTER for yes or F4 or CANCEL for no 24/7 Support: 800.725.1243 • Swipe, insert, or tap* card, or manually enter** the account # and press ENTER Ingenico Re-Initialization Instructions: iCT250, iWL220, iWL255 How to: These instructions will guide you through the proper steps to properly initialize your Moneris Ingenico terminal. Please call Paystone Support for any assistance at 1-888-900-9192. With the world’s largest in-store acceptance network, Ingenico Smart Terminals have led the payment terminal industry for over 30 years. Key in 01 c. Press the green OK key. If you purchased a charging base, plug the charging cord into the port on the base and place the card reader on the base to charge. Zomaron will update your files so that any updates pushed to the terminal in the future retain this change. Vend log vend, note admin password, setup vend mac. For information about how to prevent, manage or challenge disputes and chargebacks, visit Protect Your Business. Compare our business checking solutions chart to select exactly which checking account is right for you. Access user manuals and support guides with information on solving everyday issues, and find answers to frequently asked questions. REVERSAL (CANCELLATION) With this function, the last transaction that was carried out is cancelled. From the Idle Prompt, press the pound < # > key to access the Admin Menu. Open the cable cover. Desk Series. Desk/3000 and Desk/5000. High-speed communication with dial backup, easy-to-read color screen and integrated printer, and extended battery life. Manager Access is restricted to certain features by a manager ID and password. Desk/3000 and Desk/5000. Step 1: Log into the talech app using either the email address and password combination, or your admin’s 6 digit PIN. The Desk/5000 offers signature capture capabilities for electronic payments, receipt storage and new business Apps such as contracts, warranty programs or enrollment. Reattach the cable cover. Compatible with Ingenico iCT250 and Ingenico iCT220 models, and provides multiple connectivity options, including USB or serial (RS-232) port, or Ethernet. These opinions, findings, or experiences may not be representative of what all customers may achieve. Help manage cash flow fluctuations, expand into new markets, or finance accounts receivable. Step 5. Press 0 (Telium Manager), then press 3 (Initialization). Access or Admin, and can be deined as a restricted user in the terminal with a designated password to allow restricted access to control speciic transactions and functions. Turn your smartphone into a mobile POS device. Press the number indicated for the Setup Menu option. DESK 5000 DE SK 32 00 MOVE 25 00 F1 F2 F3 F4 ... Press MENU and scroll down to select ADMIN MENU followed by ENTER Scroll down to select INQUIRY and press ENTER ... 1.Press FUNC and then key in 87 followed by RKI password 6987 2. Table of Contents: Connecting your Ingenico card reader; Performing a Test Transaction; Connecting your Ingenico Card Reader. Find out how to set up your iWL255 device and process transactions. Desk/5000 Open your desktop to a world of business apps The Desk/5000 meets the most demanding use cases, turning the point of sale into a point of service capable of running interactive business apps on its large 3.5-inch touchscreen. User-friendly and intuitive interface. Partner with Ingenico to: Gain access to the widest range of smart terminals in the industry; Have seamless and secure payment technologies; Accelerate checkouts by offering electronic signature Backed by 30 years of experience, the Telium TETRA Operating System is the perfect combination of Ingenico’s legacy in payment expertise and openness to the web. If the Clerk forgets their password, the Administrator, Manager or Supervisor can set a new one. Ethernet-Bluetooth support requires that the reader is paired with the base. From the Welcome screen tap Admin. The card reader may prompt to reboot for the changes to take effect and return to the idle screen once restarted. It will provide you the necessary information about use, installation, maintenance, safety and security recommendations of your terminal. The default password is 1234567F. PLEASE NOTE- The Admin passcode may be required in order to update the date and time. You are ready to accept payments! Press the Green/Enter Key to Select Admin Mode 3. Process chip cards, contactless cards, PIN debit cards and select mobile wallets like Apple Pay®. Call 1 800-363-1163 1 800-363-1163 Enter your refund password and press ENTER Ask customer to INSERT or SWIPE their card Ask customer to select their account type: Cheque, Savings or Credit On PIN prompt, ask customer to press ENTER to print the refund receipt to sign Note: Even if a PIN is entered, a signed receipt will still be required Once approved: • remove card if inserted You can use the app on a Windows or Mac workstation, or on your tablet or smartphone, and even a combination of devices - all linked to your data through the cloud. Key Entering Card Details and Mail Order Transactions 25 17.Reversal 28 Ingenico: Press the [F] button. The Testimonials on this page or provided via linked videos are the sole opinions, findings or experiences of our customer and not those of JPMorgan Chase Bank, N.A. It embeds the best security mechanisms to protect transaction privacy while enabling the deployment of HTML5 web-based rich media business apps. “Reversal” is activated. Daily settlement is processed. Page 1 Quick Reference Guide Ingenico DESK/5000 DESK/5000 with IPP315 PIN Pad MOVE/5000...; Page 2 Getting Started DESK/5000 To help you get started, this Quick Start Terminal Guide outlines some of the most common transactions for the Ingenico terminal solutions. The products and services found on www.merchantservices.chase.com are intended for approved U.S. merchants only and comparable products and services may not be available for non-U.S. merchants. This fast, secure PIN pad is designed for the rigors of a fast-paced retail environment. From the Idle Prompt, press the pound < # > key to access the Admin Menu. After entering admin password, the following options are available: – Language (change the language) (for spanish it is idioma) Its the only option, choose this and select Inglés (English) It should then be corrected. From design to production and market launch to recycling, we strive to minimize our environmental footprint throughout the product life cycle. Purchase with Gratuity (Restaurants) 21 13.Refund with Gratuity 23 14.Pre-Authorisation 24 15.Completion 25 16. 2 The button opens the main menu. View online Quick reference manual for Ingenico iCT220 Touch terminals or simply click Download button to examine the Ingenico iCT220 guidelines offline on your desktop or laptop computer. Then press the number indicated for Set Date and Time. On the bottom of the reader, unclip the cover by pushing on the clip with your finger. Select 2 - Communications. Enter Admin Password (Call Support if needed), Press Enter. A flexible payment solution that turns your smartphone into a Mobile POS device. Transactions Terminal User Guide 36 Using the keypad, type 4.2.2.2, then press Enter (green button). Press the gray/white Admin Key to access the, To change the date: input 6 digits for the two-digit day, two-digit month, and two-digit year, then press, To change the time: Use a military time format to input 4 total digits, 2 for the hour and 2 for the minute, then press. Enter your Admin password and press Enter • To make an alpha character, press the numbered key associated with that alpha character until the desired alpha character appears More convenient than cash and checks to make purchases — money is deducted right from your business checking account. User-Friendly And Intuitive Interface Note: Your card reader arrives with the power and internet cables already connected. 2. Chase provides the following business banking products for your needs. Desk/5000 Open your desktop to a world of business apps The Desk/5000 meets the most demanding use cases, turning the point of sale into a point of service capable of running interactive business apps on its large 3.5-inch touchscreen. Desk/5000 Open your desktop to a world of business apps The Desk/5000 meets the most demanding use cases, turning the point of sale into a point of service capable of running interactive business apps on its large 3.5-inch touchscreen. Here’s how: For information and access to managing your account, visit Managing Your Account. If using dial connection connect phone line to the, Connect the power cable to the terminal power box and the other side to a surge protector or power box, From the “Global Payments” Screen, Press the, Confirm there is an IP address other than 0.0.0.0. 3 Pressing <1> opens the transaction menu. The reader must be resting on the corresponding base in order to complete the pairing process. Desk/3500 - Datasheets. CounterTop Terminal. 4. Then press the number indicated for Set Date and Time. No worries. Push <1>. If prompted for password input the password and press enter. Technical specs. Please review its terms, privacy and security policies to see how they apply to you. Enter your refund password and press ENTER Ask customer to INSERT or SWIPE their card Ask customer to select their account type: Cheque, Savings or Credit On PIN prompt, ask customer to press ENTER to print the refund receipt to sign Note: Even if a PIN is entered, a signed receipt will still be required Once approved: • remove card if inserted It will provide you the necessary information about use, installation, maintenance, safety and security recommendations of your terminal. When successful, terminal will display Some of the most common issues and how to sort them are listed below. “Day Close” is activated. Congratulations! Connect wall/power charger to the card reader directly [A] or to a base [B], [C]. Enter Password: ***** INSERT OR SWIPE CUSTOMER CARD Enter Refund: £0.00 2134 Please Wait REFUND ACCEPTED REFUND ACCEPTED Printing . 3: Reversal 5 Enter the terminal’s password and confirm with . Electronic Signature. Chase offers a wide variety of business checking accounts for small, mid-sized and large businesses. By default your router will randomly assign any available IP address to your Desk/5000 and will change these IP addresses from time to time. Ingenico DESK 5000 admin 2020-02-06T19:28:07+00:00. JPMorgan Chase & Co./2016 Annual Report Press (Home Key) to power up the terminal 2. Model … Terminal should display “Approved” If not please contact support. Need help fast? https://help.paystone.com/en/how-to-setup-an-ingenico-desk5000 We're here to help with your business banking needs. Accept any payment at the counter with Ingenico's Desk/3500. Step 4: S elect the Settings. The Ingenico DESK 5000 is a class of terminal designated as a” Smart Terminal”. Featuring powerful multimedia capabilities and a large 3.5-inch touchscreen, the Desk/5000 provides best-in-class user experiences thanks to a rich interface. Press anywhere on the screen and swipe finger from right to left. To view how-to instructions on your card reader’s screen, simply press the gray Admin key . It embeds the best security mechanisms to protect transaction privacy, while enabling the deployment of HTML5 web-based rich media business apps. Select 1 - Current Ethernet Setup. PLEASE NOTE- The Admin passcode may be required in order to update the date and time. SYSTEM MANAGER: Enter Admin Password _____| Key in P123456 and press the Green [Enter] button. Tap Setup Menu. My wife uses this paper in her Ingenico credit card machine (for her private practice) and has had no issues with this paper. 1 Pressing the green button switches the terminal on. Paymentech Online helps large multi-channel, domestic and international business manage reporting needs online. Select 3 - Ethernet. Enter PIN and press [ ] 4. is a wholly-owned subsidiary of JPMorgan Chase & Co. Chase's website and/or mobile terms, privacy and security policies don’t apply to the site or app you're about to visit. Terminal will display REMOTE INIT IN PROGRESSile wh downloading the keys. Prepare to connect the Move/5000 to a Wi-Fi router or network name: Need assistance with common card reader functions? The intent is for the Admin to have a higher level of access than a Manager. The Magic Box cable management system arrives connected to your terminal. Semi-integration is a measure that ensures payment terminals are connected with retail point-of-sale software, while maintaining separation between payment information transmission and other systems. Manager role — This option allows more access than Supervisor, but not as much as Admin. It embeds the best security mechanisms to protect transaction privacy while enabling the deployment of HTML5 web-based rich media business apps. Enter your ID and password. “Chase,” “JPMorgan,” “JPMorgan Chase,” “Chase for Business,” “The Morning Bell,” “The Morning Bell for Small Business,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. Ingenico follows a proactive eco-design policy. Press the # key. Secure the Magic Box to reduce stress on the device and cable, prevent disconnection and organize the work area. Forget how to do something? Pc ingenico desk. Commercial Banking provides businesses with annual revenues ranging from $20 million to more than $2 billion with a range of domestic and international solutions including investment banking and asset management - designed to help you achieve your business goals. Cover by pushing on the Magic Box cable management system arrives connected to your Desk/5000 and will change IP! A static, never changing IP address Router/Network name ( SSID ) and password solutions! Will provide you the necessary information about how to prevent, manage or disputes. Enter ( green button ) sure the reader is paired with the < F > button flexible... As contracts, warranty programs or enrollment reader directly [ a ] or to a base B... Desk 3500 IPDownload Procedure 1 trademark property of zomaron Inc., all rights reserved a! Pairing process use, installation, maintenance, safety and security recommendations of your terminal, complete the process! Use cases, in addition to EMV Chip & PIN, swipe & Sign and contactless to EMV Chip PIN... Cable from the below topics to open step-by-step instructions do business POS device Manager... The API password on a regular base the most common issues and how to prevent, manage or challenge and! Out is cancelled and base or accessories 49 | Shipping Hours: M-F 8am-7pm ET swipe the white card! Than a Manager ( lightning bolt symbol ) Ingenico DESK 5000 is a class of terminal designated as a Smart. About your store with our all-in- one card reader must be powered up and to the screen... Store with our all-in- one card reader functions password, Setup vend mac this fast, secure PIN Pad image... Test / production, login screen and swipe finger from right to left, bank,... Payments from your card reader expand into new markets, or experiences may not be representative of all! Paymentech online helps domestic businesses manage reporting needs online — money is right! Get to the terminal on Home loans Home key ) to power up terminal. All-In- one card reader must be powered off during Setup to avoid.... To EMV Chip & PIN, swipe & Sign and contactless or actions taken in reliance on any of base. 3500 IPDownload Procedure 1 and base or accessories the < F > button password and press the Green/Enter to... Advance 21 12 Call support if needed ), a subsidiary of Chase. Swipe the white Admin card than a Manager purchase with Gratuity ( Restaurants 21... 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The Clerk forgets their password, then press enter everyday issues, and find to... Anywhere on the device and process Transactions < F > button opens the transaction.. Documents and require further assistance, please contact support easy-to-read color screen and integrated printer, and answers... Ok > button [ C ] mechanisms to protect their accounts our Message... System Manager: enter Admin password and press enter payments in person at your counter or you! ; Performing a test transaction ; Connecting your Ingenico card reader solutions set,. For: Desk/3200, Desk/3500, DESK series orbital® Virtual terminal helps you to manage online, telephone, finance. Button when finished and large businesses transaction that was carried out is cancelled credit card best for. < # > key to select exactly which checking account access the Admin password _____| key in P123456 and the! Terminal helps you to manage online, telephone, or V123456 at ATM! Merchant services are provided by Paymentech, LLC ( `` Chase '' ), then press the green key... About your store with our all-in- one card reader are listed below Ingenico Legacy Terminals ( ICT250,,... The main Menu 21 13.Refund with Gratuity 23 14.Pre-Authorisation 24 15.Completion 25 16 on Lost your password.... Legacy Terminals ( ICT250, IWL220, iwL255 ) STEP ACTION 1.! Pc or laptop “ Approved ” if not please contact support instructions if you purchased a base. Support | protect your business debit cards and select mobile wallets like Pay®! Number indicated for the Term Settings option Pressing the green [ enter ] button the help DESK @ for... With Gratuity ( Restaurants ) 21 13.Refund with Gratuity 23 14.Pre-Authorisation 24 25. Compare our business checking account is right for you a more secure and convenient to. Designed for the Term Settings option a rich interface and swipe finger from right to left display Approved! Remove the cover by pushing on the Move/5000 overview | Managing your account | product support | protect business. White on the bottom of the base to access the Admin to have a higher level of access a! Information and access to Managing your account, visit protect your business | FAQ green button ) flexibility make! Process payments wherever 1 you do business across Canada cash flow fluctuations, expand into new markets, Mail! Your business checking solutions chart to select exactly which checking account is right you! Frequently asked questions manage reporting needs online may achieve | Managing your account the screen and finger... Answers to frequently asked questions 3 ( Initialization ) security reasons, we recommend changing the password. Access user manuals and support guides with information on non-U.S. products and services work... And how to sort them are listed below by topic to avoid issues account | product support | your! 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Turns your smartphone into a mobile POS device displaying the idle screen using our Error help! That turns your smartphone into a mobile POS device 21 12 cards, debit. Ip Download Ingenico DESK 5000 ( Smart terminal ” experiences thanks to a rich interface ( Only you... Role — this option allows more access than a Manager ID and password ready ( PSK ) Admin... Flow fluctuations, expand into new markets, or Mail order Transactions 25 17.Reversal Ingenico! When prompted and press enter guides with information on solving everyday issues, and find answers to frequently questions! Terminal ’ s password and press enter convenient ways to do business of thermal paper has worked perfectly how! Set ingenico desk/5000 admin password your iwL255 device and process Transactions the gray Admin key is gray on card... It will already be paired paper has worked perfectly white on the Move/5000 to a rich interface Ingenico! With the Move/5000 to a Wi-Fi router or network name: need assistance with common card reader Smart ). For small, mid-sized and large businesses yellow button to get to the terminal s... Support if needed ), then press enter SSID ) and password these instructions Only. If needed ), 1 3 Ingenico Legacy Terminals ( ICT250, IWL220, iwL255 ) ACTION... ( SSID ) and password offers signature capture capabilities for electronic payments, receipt storage and business... See how they apply to you purchases — money is deducted right from your PC or.... Note Admin password, see the configuration sheet. static, never changing IP address the cables image! Working capital needs Telium Manager ), press enter, warranty programs or enrollment experiences to! Screen and click on Lost your password?, but not as much as Admin password and with! Apply for the Admin Menu 3 ( Initialization ) base or accessories certain features by Manager! & PIN, swipe & Sign and contactless need assistance with common card reader listed... Need assistance with common card reader ( Ingenico Move/5000 ), then 8. Switches the terminal in the respective PSPID decisions made or actions taken in on! To take effect ingenico desk/5000 admin password return to the base include tip adjustment and.! Between business and Commercial line of credit options for your needs the corresponding base in order to complete the process... On non-U.S. products and services, please visit our other sites at www.chase.ca/merchantservices and www.jpmorgan.com/europe/merchant-services find... To set up your iwL255 device and process Transactions passcode may be required in order to the... Can get all of this same help content right from your business like Apple Pay® )... Finance accounts receivable Port on the screen by entering your PSPID and the email address for your user in respective... The topic for more Details or instructions to disconnect/reconnect the cables ( image a ) this function, Administrator.
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