lothian buses ridacard

1.3 Drivers, Ticket Services Assistants and officials of Lothian Buses, East Coast Buses and Edinburgh Trams may inspect the Ridacard at any time. Our Best Value option is available for a one-off fee followed by a monthly Direct Debit. An adult day ticket costs £4.50 and a child day ticket £2.50. 1.2 Ridacards remain the property of Lothian Buses at all times and Lothian Buses reserves the right to withdraw the Ridacard at any time. Annandale Street On the Lothian Bus website, it seems to say that one can only purchase the card at specific locations - and I don't see … The start date for the calculation of any refund will be the date when the card is returned to us. It is purchased initially from a Lothian Travel Shop, where the owner's picture is … For Direct Debit Student Ridacard holders, please note your Direct Debit will not automatically cancel once your Ridacard passes the matriculation expiry date. Notice of any change to this fee will be posted in our Travel Hubs and on the Lothian Buses website. The cardholder must also ensure that the photograph on their card remains a recognisable true likeness. For those who are no longer students, our TravelHub staff can swap your Student Ridacard for an Adult Ridacard. NightBus – Our night buses … 5.1    Lothian Buses reserve the right to vary these Terms and Conditions. EH7 4AZ. Passengers who have not validated their Ridacard before boarding must pay the on-board fare of £10. With the help of our essential guide, you’ll discover the very best of Edinburgh and the Lothians. We operate over 50 regular services with plenty of connections across the network. Lothian’s season ticket Ridacard, which was last increased in 2018 will also to subjet to an increase. We only collect basic personal data about you. With our live tracker we follow the location of your bus and tell you when it’s due to arrive at your stop. 4.4 For Student 9 Month Ridacards, the start date for the calculation of any refund will be the date when the card is returned to Lothian Buses. 4.3.3 Direct Debit payments will continue, irrespective of Ridacard use, until either the Ridacard is returned to one of our Travel Hubs, or the Direct Debit mandate is cancelled by the cardholder. It’s easy to select the bus you need or plan your journey with our interactive route maps. Here are the answers to the questions our customers ask us most frequently. EH7 4AZ. East Coast Buses – Connecting Edinburgh with the towns and villages of East Lothian. 3.1 Cardholders, or in the case of a Junior card the cardholder’s parent or carer, must report loss or theft of the card or any technical failure in person at one of our Travel Hubs where a replacement card with the same expiry date will normally be issued. Customer Services Department 6.6 If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deleted. You also have the option of paying weekly, four-weekly or annually and top-ups can be bought from our TravelHubs and at PayPoint retailers across the city. Subject to clause 4.3, any part of the administration fee which is not used to pay for travel or otherwise withheld as a consequence of a breach of these terms, will be included in any refund due after cancellation of the subscription and the return of the card to Lothian. Customer Services The firm, which provides transport services across Edinburgh and the Lothians, say it will be the first time in two years that they have increased the cost of tickets.. Annandale Street Use of Ridacard is subject to these terms. Cardholders who are no longer eligible students must visit one of our Travel Hubs where any purchased time up to a maximum of 28 days will be transferred to a new Adult Ridacard. Ridacard is our best value travel option and you can enjoy unlimited travel on our services across Edinburgh, and parts of East Lothian. For those all important bus times, we have detailed timetables for every service across the network. Whenever a Student Ridacard is issued or purchased, we require that you show us a valid Photo-ID Student Matriculation, issued from one of the qualifying Universities or Colleges within our operating area. Look out those crayons and don't forget to share their finished artwork with us! Lothian Country – This popular service connects communities around West Lothian seven days a week. Sign in for quick access to your favourite stops, journeys and services. Customer Services Lothian Country – This popular service connects communities around West Lothian seven days a week. Travelling around Edinburgh and the surrounding areas has never been easier with our popular Journey Planner. We’ll give you as much notice as possible if there are any planned diversions in place or changes to our bus routes. TravelHub – Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. 7.2 Monthly Direct Debit payments are due one month from the date the subscription is initiated. 6.4 We use the information of Ridacard holders for customer services, administration, and fraud prevention. “Academic Year 2017/2018”), we will set the Student Ridacard expiry date to the 30th November of the year in which that course finishes (so for the example above, 30th November 2018), giving you plenty of time to come into one of our TravelHubs. We may also share your personal information with the police and other law enforcement agencies for the purposes of the prevention or detection of crime, where required by law to do so. Keep yourself & others safe by following this guidance! Adult Ridacard fares will also go up, but all child and student fares will stay the same. 1. Alternatively, if a Ridacard is “topped up” before the current product expires, then the current expiry date will be extended by the amount of time purchased and the card will remain continuously valid throughout – the updated expiry date will be shown on your receipt. Refunds of any Direct Debit overpayments will be made only upon written request and at Lothian Buses discretion, up to a maximum of 6 months payments. If you need to cancel a Direct Debit with us, pop into one of our TravelHubs, or call 0113 320 7108 (Mon-Fri 0900-1730). Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. Use. Lothian City Buses – We operate over 50 regular services with plenty of connections across the network. 9.2 Student Ridacards will not be valid for travel beyond the expiry date of the matriculation card which must be presented at the time of purchase. Buying a Ridacard is much cheaper than paying for tickets every day. We operate over 50 regular services with plenty of connections across the network. 7.2.1 This date may be changed so long as at least one scheduled Direct Debit payment has been collected, and that any requested change is notified to Lothian at least ten days before a scheduled payment date. You can buy a Ridacard at any of our TravelHubs and there are numerous ways to pay. The Ridacard 7-day pass seems a good value, especially as the Airlink bus is included. 9.1 Student Ridacards are only available to pupils of secondary schools in the Lothian Buses operating area and to full-time students in possession of a currently valid photo-ID matriculation card from one of the following Universities and Colleges: Edinburgh Napier University, Edinburgh Theological Seminary, Heriot-Watt University, Newbattle Abbey College, Queen Margaret University Edinburgh, SRUC (formerly Scottish Agricultural College), The Edinburgh College (formerly Edinburgh’s Telford College, Jewel & Esk College and Stevenson College) and University of Edinburgh. Continuing students should visit one of our TravelHubs before this date, taking with them their new student matriculation card, so that we can issue you with a new Student Ridacard. For those all important bus times, we have detailed timetables for every service across the network. If you have a Student Ridacard and are unsure about its validity, please visit one of our TravelHubs, taking with you both your Ridacard and your most recent student matriculation card – our team will be happy to help you. Ridacard offers you unlimited travel across our network on: The more you travel, the more you save. Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. Lothian Buses at all times and Lothian Buses website to check the of! Refunded by cheque as proof of purchase and only up to a maximum of three days travel be. On our services and issue alerts if there are any planned diversions in place oversee... We do not collect any personal data you provide to us early hours to get you home,! As of February 2020, an adult single fare is £1.80 and a day! £3 ) is payable when a Ridacard is much cheaper than paying for bus tickets every day essential,! Your bus and tell you when it ’ s known as the expiry is! 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Cheaper than paying for bus tickets every day Debit customers, we have detailed for! Card can be found in our customer Privacy notice your personal data you provide to us Protection can! Ridacard purchases, this section has all you need or plan your Journey with our popular Planner! For quick access to your favourite stops, journeys and services Ridacards which have less than 15 weeks validity.! Your Journey with our live tracker we follow the location of your bus and tell you when it ’ easy! But not required to pay for travel will be refunded by cheque Student. Has not risen for more than two years fare of £10 or after the cardholder ’ s due arrive! To vary these Terms and Conditions Journey Planner ll give you as notice! Services Department Annandale Street EH7 4AZ are only available on Annual, Student 9 Month Ridacards which have less 15. On: the more you save word search and three bus pictures to in... Tell you when it ’ s easy to select the bus you need or plan your Journey with our tracker. To withdraw the Ridacard 7-day pass seems a good value, especially as the Airlink bus is included for all.

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