merseyrail fines contact number

Please call 0151 330 1001 8am to 2pm Monday to Sunday, Merseylink Enquiries for booking updates, cancellations and membership queries. A number of First North Western Class 142 diesel multiple units and Class 150 sets wore the Merseytravel yellow livery for several years while operating on the City Line, although they were not operated by Merseyrail. Enhanced Cleaning Trains and stations are being thoroughly cleaned throughout the day, every day, using specialist cleaning products. Merseyrail is the only train operating company which prosecutes passengers for putting their feet on seats and has taken around 250 people to court since launching the scheme in February. Smoking or carrying any lighted item on any part of the railway. T: 0151 955 2145; F: 0151 702 3074 Please call 0151 330 1002 8am to 8pm Monday to Friday and 8am to 6pm Saturday and Sunday, Mersey Ferries queries, bookings and timetable information. There is a focus on high touch point areas such … Merseyrail will make the changes from Saturday 5 December. The new Tier 2 restrictions will come into force in Southport and across the Liverpool City Region from next Wednesday (2 December). Former fleet [edit | edit source] File:Merseyrail 73901.jpg. Jump straight to the station you are looking for using our Quick Search. Andy Heath, Managing Director at Merseyrail, said: “As we prepare to move out of the second period of national lockdown restrictions, we are pleased to be able to increase services on the Merseyrail network to help our passengers begin to travel around the Liverpool City Region again in the run up to Christmas. This permit must be exchanged for a valid ticket at the first opportunity. Merseyrail is a commuter rail network serving Liverpool, England, the surrounding Liverpool City Region, the Wirral Peninsula and adjacent areas of Cheshire and Lancashire, including a number of underground stations. Basicly I got caught red handed without a ticket, and a valid excuse. Assaults against Merseyrail staff or contracted staff employed by Merseyrail are an offence contrary to the Criminal Justice Act 1988 and the Offences against the Persons Act 1861. Pay by phone: 020 8681 8300. If you are unable to do so, you must buy a Permit to Travel, or Promise to Pay from the machines that are provided at most stations. National Rail Conditions of Carriage, Section 1(a) Sub-section 1(b): Tickets remain the property of the relevant train company each is issued subject to the applicable byelaws. Call charges are 5p per minute to 0844 numbers and 13p per minute to 0870 numbers, plus your network access charge (s). Use of any threatening, abusive, obscene of offensive language on the railway. Rail replacement buses will run where possible but delays are likely due to poor road conditions. Maximum fines of £6,400 can be issued by British Transport Police for those refusing to comply Use contactless payments where possible Wash … Passengers are advised to check our website and Twitter @merseyrail before attempting to travel for the latest service information. Merseyrail stripped back services when the latest national lockdown was announced, but following the news that our region will be placed in Tier 2 … How to pay. The 508’s were originally 5080XX, but were renumbered to 5081XX to avoid confusion with the 507’s. Due to increased number of r … Our new payments website allows you to find and pay the outstanding balance on your notice. The Penalty Fares scheme is a mechanism to assist the Transport Industry in the daily battle against ticketless travel, which currently deprives the UK’s railway system alone of £200m every year. Merseyrail’s Prosecution team in the event of any court proceedings will comply with the Criminal Procedure and Investigations Act 1996 and the associated Code of Practice in the disclosure of prosecution materials. Make sure you supply all the information necessary to ensure that your appeal is assessed correctly. I've got a £20 fine. You read a lot on social media today about car park fines not being legally enforced and should be ignored and just wondered what the situation was here. If the fines officer refuses your request for a reduced level of instalments you will have 10 days to lodge an appeal against their decision with the magistrates’ court. Reliable evidence relating to the identification of an alleged offender. If you need to ask us a question, you can also complete our online Get In Touch web form by clicking the button above and choosing the Ask Us a Question option. Behaving in a disorderly, indecent or offensive manner on the railway. Serious fraudulent practice, persisted fare evasion, the use or production of forged or counterfeit tickets or revenue fraud may be prosecuted in accordance with the Fraud Act 2006. I’ve certainly learnt the lesson. The 507’s (built 1978 … Entering any train for the purpose of travelling on the railway without a valid ticket entitling travel. Bus users reminded of changes coming to some city centre routes, Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging, communications@liverpoolcityregion-ca.gov.uk. Andy Heath, Managing Director at Merseyrail, said: “Merseyrail has continued to operate right throughout the pandemic, and in the last months as lockdown restrictions have eased we have been able to reintroduce services … Our Customer Relations Team are happy to answer any comments or concerns you have about any aspect of your journey and aim to reply as soon as possible. Explore: 10 Minutes From Hamilton Square Station, Waterloo: Where to eat and drink in the North Liverpool hotspot, Anti-Slavery and Human Trafficking Statement, Modern Slavery and Human Trafficking Statement – July 2019, Click here for the latest COVID-19 Information, The Railways (Penalty Fares) Regulations 2018, Merseyrail Penalty Fares Scheme Submission June 2018. Merseyrail recognise that any court conviction is serious and may possibly be life changing, therefore the decision to prosecute will only be made after careful examination of all the evidence and mitigation Such a decision will be made subject to the satisfaction of the following criteria. Any behaviour which is deemed to be anti-social and falls within the Railway bye-laws. Using abusive or threatening behaviour towards any person on the railway. Due to flooding in the South Wirral area and an amber weather warning still in place, services on the Chester & Ellesmere Port lines will not run until at least 08:00 on Thursday 21 January. 1. Merseyrail get a complaint about a Morrissey Poster and act immediately, folk complain about the service and offer an idea for an alternative and ignore the complaint. Being previously warned for a similar offence. However although there may be public interest factors involved in a particular case Merseyrail could proceed with the prosecution but put these factors before the court prior to sentencing. I'm 16 now and confused by it haha Hopefully someone can answer this letting me know if I'll go on my records, and if my parents will find out (I given my DoB, name + adress) Thanks. Anti-Social behaviour towards our customers and members of staff is unacceptable; such behaviour can cause discomfort, distress and injury. Network Rail will be working throughout the night to ensure the track is safe for travel as soon as possible. the operator, but also in the interest of our fare-paying customers. Interesting one is if a PRM turns up at Lime Street on a mainline service and wishes to go to a station on the Wirral and they get no assistance. MERSEYRAIL DO NOT TOLERATE ANY FORM OF ABUSE ON ANY MEMBER OF STAFF AND RESERVE THE RIGHT TO WITHDRAW THIS OFFER OF THE OUT OF COURT SETTLEMENT AT ANY STAGE. Previous conviction for similar offences. The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and … For any questions regarding penalty fares or prosecutions just take a look at the FAQ sections at the bottom of this page. From that date, all stations, (including the four unstaffed stations it appears), will fall under the Merseyrail penalty fares area. Tunnel Fast Tag - tag@merseytravel.gov.uk, MetroSmart and ticket enquiries - smart@merseytravel.gov.uk. Passengers that have a habit of resting a foot on the seat – BE WARNED. The 34-year-old appeared before magistrates on Wednesday (January 6) in connection with an incident at … I've got a £20 fine. Any other travel offence in contravention of the Regulations of Railways Act 1889 or Railway Byelaws 2014. Substantial revenue loss or offences persisting over a prolonged period of time. The central section of the network (under the centres of Liverpool and Birkenhead)is underground. This document outlines the policies and procedures of the Revenue Protection and Prosecution teams. By Tony Hetherington, Financial Mail on Sunday. Unfortunately we cannot respond to letters received at Mann Island for the foreseeable future so please contact us by phone or e-mail. Merseyrail work in connection with the British Transport Police. We apologise for any inconvenience this may cause. Our Customer Contact Centre is currently working to amended opening hours to make sure we can support you with your travel needs when you need us most. Andy Heath, Managing Director at Merseyrail, said: “As we prepare to move out of the second period of national lockdown restrictions, we are pleased to be able to increase services on the Merseyrail network to help our passengers begin to travel around the Liverpool City Region again in the run up to Christmas. Merseyrail will review the policy periodically to reflect any changes in the law, regulations, Byelaws or internal policies. If your appeal is unsuccessful, you'll be notified and advised what to do next. Because Penalty Fares are the reverse of the standard “Innocent until proven guilty” justice system, a way of making appeals against penalty notices must be available to people that have received notices. Daytime telephone number or email address; Statement explaining why you couldn't produce a valid ticket for your journey; If your appeal is successful, you won't have to pay a penalty fare. I really don’t know what position im now in and to say its worrying me is an understatement. Any decision to prosecute must be in the Public interest with a conviction a realistic outcome. Are these fines legally enforced? Merseyrail will make every effort to adhere to the Data Protection Principles set out within the Data Protection Act 1998. Merseyrail is a commuter rail network serving Liverpool, England, the surrounding Liverpool City Region, the Wirral Peninsula and adjacent areas of Cheshire and Lancashire, including a number of underground stations. Please call 0151 330 1002 8am to 8pm Monday to Friday and 8am to 6pm Saturday and Sunday. Penalty fares in accordance with the Railways Act 2005 where the offender has failed to pay a penalty fare due within the requisite time scales. The network covers Merseyside and communities just outside it. Since December Southport Neighbourhood Policing Team officers have also teamed up with Merseyrail to try to reduce the number of cycle thefts on the rail network. Please call 0151 330 1004 7am to 7pm Monday to Friday, 8am to 5.30pm Saturday and 8am to 4.30pm Sunday. This can be done by visiting www.merseyrail.org, the Merseyrail Twitter account @merseyrail or by sending a message on WhatsApp on 0151 555 1111. They must not be based on any personal views about ethnic or national origin, disability, sex, religious beliefs, political views or sexual orientation of the offender, victim or witness. Liverpool Lime Street is currently closed to the public due to a security threat. Merseyrail’s Prosecution team will endeavour to preserve and retain all relevant evidence that may form part of the prosecution’s case. It is part of the National Rail network. The evidence shows that a conviction is a realistic outcome. Not sure if this is in the correct section. I am intending to pay the fine but I don't want my parents to find out, I also don't want this fine to go on my records. Rail services between Southport and Liverpool will be increased following news that our region will be placed under new Tier 2 Covid restrictions. No trains are running from the station. A yellow weather warning for ice and snow has been issued from 5pm today (January 7) through to Friday (January 8) at 11.59pm.. Reliability of any confession and admission, verbal or recorded in the authorised persons notes or report of ticket irregularities and byelaws offences statement. Independent Revenue Collection and Support payment line: 0870 067 … Tram Pay. Merseylink Enquiries for booking updates, cancellations and membership queries. Having failed to pay the fare, giving a false name and/or address to an authorised person. 73 901 between two former Class 501 driving cars with a de-icing train at Chester on 26 March 1999. Hi, I received a parking fine from merseyrail today at aintree station for not parking within a marked bay. Merseyrail increases services after second lockdown ends by Danielle Thompson (November 2020). I was then approached by two officials wearing Merseyrail jackets (although they didn't tell me their names or offer any ID) who asked me to remove my feet and provide my ticket, which I did immediately. Any person discovered by an authorised person to have their foot/feet on a train seat/seat structure. Merseyrail will not tolerate any such behaviour. Merseyrail will not tolerate any such behaviour. We are sorry for any inconvenience caused. Penalty Services offers an Independent Appeals Service. DOCUMENT LIBRARY MAKE A PAYMENT FREQUENTLY ASKED QUESTIONS The Penalty Fares scheme is a mechanism to assist the Transport Industry in the daily battle against ticketless travel, which currently deprives the … Customer focused collections. To avoid paying a Penalty Fare, you must purchase a valid ticket to your destination for the class of travel you wish to use before starting your journey. Yesterday I was on a Merseyrail train and I had my foot resting on the seat frame (a white metal bar), to the left of the seat opposite me. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. I am intending to pay the fine but I don't want my parents to find out, I also don't want this fine to go on my records. Reliable observational evidence of the alleged offender. Your interactive, shareable online planner & guide to great days out. We aim to have normal service resumed as swiftly as possible. Merseyrail have said due to adverse weather conditions forecast for the county and beyond they expect to cancel all train services. Failing to hand over a ticket for inspection and verification when asked to do so by an authorised person. Another 10 were stored towards the end of the 90s and 3 went to Silverlink whilst the rest (minus fire damaged 508118) were refurbed and pressed back into service with Merseyrail. Merseyrail has introduced new, secure, cycle storage facilities at 22 stations, including a bike hire and storage centre at Southport station. A Merseyrail passenger has lodged a furious complaint with the rail company after they fined him £60 for putting his feet up on a metal frame on board a train. However if you have an enquiry that needs a quick response, please call us on 0151 555 1111 … An authorised person sections at the bottom of this page fare and with the 507 ’ s Prosecution will... But delays are likely due to fare evasion train services not respond to letters received at Island. They expect to cancel all train services to the public interest with a a... 8Am to 430pm Sunday, Mersey Tunnels Fast Tag top up and account queries relevant evidence that form... Will run where possible but delays are likely due to poor road conditions currently closed to the identification an. 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